Our People

Turning Experience into Compassionate Care

Jun 9, 2026

My brother’s experience with schizophrenia is a big reason I chose to work in mental health. Seeing him placed at Kingseat had a lasting impact on me and made me want to support people who live with mental illness and often don’t feel heard.

I was born in Auckland, although my parents are from the Far North. I grew up in a large family with 18 siblings, and we lived a simple life. I began my career working in residential support with people who had mild intellectual disabilities. While doing this work, I completed a National Certificate in Mental Health. Through my studies, I learned about mental health services and moved fully into the sector in 2002 with Challenge Trust.

One of my strengths is lived experience. I have been through rehabilitation for alcohol and other drug use, and this helps me connect with people I support today. I often share parts of my own journey to help others feel understood and supported, especially when working with people facing addiction or mental health challenges.

Over the years, I worked in many different roles, including council work, factory work, warehousing, and in-home support. Eventually, I returned to mental health services, where I have spent most of the past 21 years.

My husband and I were together for 42 years. Later in life, we both decided to study and completed our Bachelor degrees between 2010 and 2014. He went on to work in social services then joined Ka Puta Ka Ora Emerge Aotearoa as a mental health professional. When he became unwell with cancer, I took time off work to care for him until he passed away on Waitangi Day. During that time, Emerge Aotearoa was very supportive, which meant a lot to me.

I have seen the organisation change over time, from the Challenge Trust to Recovery Solutions and now Emerge Aotearoa. What has stayed the same is my love for frontline work. I enjoy working directly with people and supporting them to build skills and independence. Seeing people learn to cook, gain confidence, and move into their own homes is what inspires me most.

I have been asked why I haven’t moved into a practitioner role, but I prefer working alongside people every day. I am proud of the work I do. At 65, I am happy, settled, and exactly where I want to be.

-Evangeline, Peer Support Worker

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