Your privacy is extremely important to us. Ka Puta Ka Ora Emerge Aotearoa is committed to respecting your privacy and upholding the security of your personal information.
This Privacy Statement sets out what personal information we collect and why, and how we collect, hold, use and disclose your personal information. When you provide personal or sensitive information to us you have an opportunity to register whether you consent to that information being collected, used and disclosed as set out in this Privacy Statement. Remember, we are here to help with any queries.
If you have further questions after reading this Privacy Statement, please get in touch with our dedicated Privacy Officer at privacy@emergeaotearoa.org.nz.
What information we collect
Personal information is information about an identified individual. We collect personal information about individuals including members, supporters, volunteers, contractors and job applicants. The information collected and held generally includes your name, address, date of birth, and contact details (such as your phone numbers and email address). We also use ‘cookies’ to track visits to our website and encourage you to return to them; you can disable cookies in your internet browsing settings.
You do not have to provide us with your personal information. However, if you do not provide us with your personal information, it will be difficult for us to contact you. For example, without your personal information we may not be able to discuss opportunities, respond to your request for assistance, or provide you with more information about our work.
How we collect information
We collect personal information you provide to us directly, for example, in person, over the phone, by email, through our website or by completing our online forms. We may also collect your personal information from publicly available sources, from SMS and other electronic means and from third parties. In the event that we collected your personal information from a third party, we will notify you of that fact.
Use of personal information
We use personal information you provide us for the purpose for which it was provided to us, for other related purposes or as permitted or required by law. Such purposes include:
- responding to your comments or questions,
- providing follow-up information about our activities,
- supporter research,
- improving our website,
- measuring the level of support received and the effectiveness of our campaigns,
- providing you with material such as our newsletters,
- any other purposes identified at the time of collecting your information.
Disclosure of personal information
Any personal information you provide to us may be disclosed, if appropriate, to third parties who provide services on our behalf, such as mail, database, telephone, IT, audit, professional advice and research services. The websites may be hosted by one or more third party service providers (‘service providers’) who enable us to provide this web application. You acknowledge and agree that any personal information that may be collected on this web application may also be held and used by our service providers on our behalf. Any information collected will be securely sent and securely stored on a server. We will only disclose your personal information for the purposes for which it was initially collected, other directly-related purposes or purposes to which you otherwise consent.
Other than as stated above, we will we not share your personal information. Though unlikely, it is possible that we might be forced to disclose personal information in response to a legal process or in good faith when the law requires it, for example, in response to a court order, subpoena or a law enforcement agency’s request.
Data security
We are committed to protecting your data. We work hard to ensure your personal information is protected from misuse, loss, interference and unauthorised access, modification or disclosure.
However, data protection and security measures are never completely secure and, despite the measures we have put in place, we cannot guarantee the security of your information. You must take care to protect your personal information (for example, by protecting any usernames and passwords) and you should notify us as soon as possible of any security breaches.
Using our website and sending us email
When you visit our website, we will collect and store your computer’s assigned IP address, the date and time of your visit, the information accessed and the referring page. We will also collect other non-identifying data for statistical purposes. This information is not linked to your personal information unless required by law. Like many websites, our website may use ‘cookies’ from time to time. Cookies are small text files that the website transfers to your computer through your web browser to enable the website’s systems to recognise your computer. Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not linked to particular individuals unless required by law. You have the ability to accept or decline cookies by modifying the settings in your browser. Please note that some parts of the website may not function fully for users that disallow cookies.
If you send us an email, the message content may be monitored by our employees, if email abuse is suspected, or for troubleshooting and maintenance purposes. Email is an unsecure communications medium; it should not be used for confidential correspondence.
Changes to this Privacy Statement
Our Privacy Statement may change from time to time. In this case, the amended version will be published on the website. This policy will be updated if there are any changes in our practice.
Complaints
If you wish to make a complaint about a breach of this Privacy Policy or the privacy principles of the Privacy Act 1993, you can contact us using this email address privacy@emergeaotearoa.org.nz. You will need to provide us with sufficient details regarding your complaint, as well as any supporting evidence and/or information.
We will refer your complaint to our Privacy Officer who will investigate the issue and determine the steps that we will undertake to resolve your complaint. We will contact you if we require any additional information from you and will notify you in writing of the outcome of the investigation. If you are not satisfied with our determination, you can contact us to discuss your concerns or complain to the New Zealand Privacy Commissioner via www.privacy.org.nz.