Impact

Forensic Mental Health Intensive Rehabilitation Service: Rachel’s story

Feb 14, 2024

After transitioning to our community-based intensive rehabilitation services, Rachel wanted to grow her independence and learn new life skills. Having worked in sheltered employment where people with disabilities receive training to develop their work skills, Rachel’s goal was to move into open employment.

How we supported Rachel

When Rachel joined our services, she began studying for her Level 3 Certificate in Hostpitality, focusing on the skills needed to work in the food services industry. As part of her certiifcate, she wanted to do a barista course, and began working with kaimahi on an application to Emerge Aotearoa’s What Will Make A Difference Fund (WWMADF) to help cover the costs of the course. Her key worker assisted with obtaining quotes and submitting the application, and when this was successful, kaimahi transported Rachel to and from the course until she was able to do this independently. Rachel practised her barista skills with kaimahi and they supported her when she needed to complete assignments.

 

rachels story

The difference we made

In 2022, Rachel successfully completed her Level 3 Certificate in Hospitality, and this opened a new world of opportunities for her career. Through her barista course, she discovered a love for coffee making, and her passion shone during her practical work sessions. At the end of the year, Rachel gained mainstream employment as a catering assistant, and now works at big events and in retirement villages. Her favourite job experiences have included being part of catering teams for an Ed Sheeran concert and a Super Rugby match.

How is Rachel doing now?

  • Rachel now works two days a week in her role and is enjoying the atmosphere of large scale events, as well as the service she provides in retirement villages.
  • Inspired by her learnings from the barista course, Rachel hopes to complete a latte art course, which will help her achieve her goal of working as a barista in cafés.

*Name changed to protect the privacy of the individual.

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